Thank you for shopping with [Your Company Name]. We want to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Please take a moment to review our refund policy:

30-Day Return Policy

• We offer a 30-day return policy from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Refunds

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Refundable Items

• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Return Process

• To initiate a return, please contact our customer service team at [contact email/phone number] with your order number and details about the product you would like to return. We will guide you through the return process.

• Please do not send your purchase back to the manufacturer. You will be provided with the appropriate return address upon initiating the return.

Refund Procedure

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at [contact email/phone number].

Exchanges

• We replace items only if they are defective or damaged. If you need to exchange it for the same item, contact us at [contact email/phone number] for further instructions.

Shipping

• To return your product, you should mail your product to the provided return address.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Questions

If you have any additional questions regarding our refund policy, please contact our customer service team at [contact email/phone number]. We are here to assist you.

[Your Company Name] reserves the right to update or change the Refund Policy at any time. Any changes will be posted on this page.

Thank you for shopping with us. Your satisfaction is our priority.

Sincerely,
[Your Company Name] Team